TERMS OF SERVICE

Overview: This website is operated by BLK Sunflower. Throughout the site, the terms “we”, “us” and “our” refer to BLK Sunflower. BLK Sunflower offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Section 1 - Online Store Terms: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 2 - Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time.

Section 3 - Intellectual Property: All content included on this site, such as text, graphics, logos, and images, is the property of BLK Sunflower. Resale of BLK Sunflower products without express written consent is strictly prohibited.

Section 4 - Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington.

REFUNDS & EXCHANGES

All Sales Are Final: Due to the artisanal nature of our products and for safety and hygiene reasons, BLK Sunflower does not accept returns or exchanges. We do not offer "change of mind" refunds.

Damages and Issues: Please inspect your order upon reception. If the item is defective or damaged, contact us at [email protected] within 48 hours of delivery.

To be eligible for a replacement, you must provide your order number and clear photographic evidence of the damaged product and the shipping box.

Sale Items: Items purchased clearance sale events are final sale and ineligible for replacement or store credit.

SHIPPING & DELIVERY

Processing: Orders are typically processed within 48 hours for in stock items. During high-volume periods or collection launches, processing may take up to 10 business days. You will be notified if this happens.

Lost/Stolen Packages: BLK Sunflower is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your tracking says "delivered" but you haven't received it, please contact the carrier directly to file a claim.

Shipping Liability: Once a package leaves our facility and is scanned by the carrier, BLK Sunflower is no longer responsible for transit delays caused by weather or carrier issues.

PRIVACY POLICY

Section 1 - Data Collection: When you purchase something from our store, we collect the personal information you give us such as your name, address and email address. We never sell your personal data to third parties.

Section 2 - Consent: By providing your information to complete a transaction, we imply that you consent to our collecting it and using it for that specific reason only.

Section 3 - Security: To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, or disclosed.